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7 Jun 2017

GBV Case Worker

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GBV Case Worker – Galkacyo

Sector: Gender
Location: Somalia
Employee Type: Regular
Employee Category: Full Time


The Case Worker to be based in Gas Hospital Galkacyo south, will provide psychosocial support, basic case management support to survivors of gender-based violence through individual counseling follow up support, referrals and dissemination of information on available GBV services to encourage access to services. She/he will administratively report to GAS Hospital manager and will technically report and collaborate with the WPE Response Officer to overseeing provision of psychosocial /group support, skills building with local partner, information sessions and other recreational activities that promote social support networks and cohesion with women and girls at the women and girls centers/safe spaces.

The responsibilities of the Case Worker include but are not limited to the following
GBV Case Management
  • Provide direct support and care for adult and child survivors of gender-based violence, including counseling and basic case management in Gas Hospital. Case management services will include:
  • Assessment of needs of clients
  • Developing an action plan with clients
  • Implementing the plan with clients
  • Provide physical accompaniment to GBV survivors if requested to access medical and other services according to their wishes, choices and decisions
  • Conduct direct and regular follow up of GBV survivors through home visits and based on survivors wishes and consent
  • Case closure (if and when appropriate)
  • Ensure proper documentation of reported GBV incidences through utilization of GBVIMS case intake, action, follow up and other case management forms appropriately.
  • Follow GBV guiding principles of respect, confidentiality, and safety/security and non- discrimination while providing services to women and girls.
  • Monitor how the GBV referral pathway is working through making direct follow ups with other organizations that are providing services to survivors.
Psychosocial/Group Support/Safe Spaces
  • Support to conduct and help plan and organize psychosocial/ group support activities with women and adolescent girls to meet the emotional needs of survivors, build support networks among women/girls, and promote social integration of survivors and other vulnerable women with the local partner.
  • Work with women and girls in the community to identify their needs, interests and priorities as relevant to the context, adapt activities according to these to ensure activities offered are culturally appropriate and meet the needs of women and girls.
  • Support the management of GBV hotline and confidentially convey survivors appropriate services available.
  • Support Response Officer to conduct trainings to community-based volunteers on GBV basic concepts, guiding principles, provision of Psychosocial First Aid and the referral mechanisms and pathways for their respective communities.

Outreach and Community Mobilization

  • Work with communities, particularly women’s groups, female community leaders, and informal leaders, to identify context-appropriate approaches and networks of community-based focal points for the provision of basic PSS.
  • In collaboration with the GBV Community Workers, conduct awareness raising activities on GBV and its health consequences, promoting available services to women and girls, and addressing the stigma preventing women and girls from accessing support and services with activities for female only group.
  • Identify and refer extremely vulnerable women and girls to access services and material support in accordance with their level of vulnerability and needs
  • Lead sessions to increase awareness on the consequences of GBV, promote available services to women and girls and address stigma preventing access to services at the women centers.
  • In collaboration with the WPE team, participate in meetings with community leadership structures when necessary to advocate for the needs of women and girls, and encourage their participation in GBV prevention and response activities in the communities.
Other duties and responsibilities
  • Support mentorship and trainings of local partner, other NGO partners and outreach workers/Psychosocial volunteers to improve their skills and capacity to support and refer survivors to services and adhere to guiding principles.
  • Ensure the smooth progress and implementation of GBV Screening activities in Gas Hospital.
  • Support MDO staff in OPD and ANC, by conducting GBV Screening on daily basis for women and girls visiting GAS hospital. And With frequent travel to Hobyo district and its environs when necessary.
  • Fill and submit Monthly GBVIMs data to Response officer.
  • Compile weekly screening reports and share with the Response officer.
  • Support updating of available and viable services for GBV survivors. This is critical to the establishment of clear pathways that are well documented and understood by all service providers Assess gaps on how the referral pathway is functioning through direct follow ups with service providers and make suggestions for improvement to the supervisor.
  • Maintain positive coordination and relationships with partner and other IRC sector staff.
  • Ensure supplies/resources for counseling spaces, women centers and other program activities are requested on a timely manner and are efficiently utilized.
  • Adherence to the IRC code of conduct (IRC WAY) that ensures transparency, services and accountability to beneficiaries and reports any abuse of beneficiaries by other IRC staff, including sexual exploitation and abuse in accordance with the IRC reporting procedures.
  • Support local partner in tracking and keeping information and records of psychosocial activities taking place at the centers/safe spaces to strengthen monitoring of program achievements
  • Perform any other duties as required by the supervisor from time to time
  • Adherence to the IRC Security Policy.
  • Secondary education certificate/certificate in counseling/social work/psychology or related field preferred. Diploma in similar fields would be an added advantage.
Skills and Experience
  • Excellent listening and observation skills, including ability to create trust, support, respect and interact with survivors of all ages, background and diversity
  • Counseling and training experience, including experience working with women and girls preferred
  • Demonstrated commitment to women’s empowerment and protection through current/ previous volunteer work in women’s group, girls clubs or other relevant experience is an added advantage
  • Ability to facilitate trainings and sessions, including group support activities with women and girls.
  • Ability to maintain confidentiality and respect for clients at all times is essential.
  • Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work overtime when necessary and be able to coordinate multiple tasks and maintain attention to detail.
  • Ability to work as a member of a team essential.

IRC leading the way from harm to home. 

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. Please contact Talent Acquisitions at As required by law, the IRC will provide reasonable accommodations to qualified applicants and employees with a known disability.

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