7 Jun 2017

Community Engagement Manager (Roving)

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Community Engagement Manager (Roving) – Mogadishu

Sector: Health
Location: Somalia
Employee Type: Regular
Employee Category: Full Time

Description

Working under the guidance and supervision of the Senior Primary Health Care Manager (SPHCM) th Community Engagement Manager (CEM) will be responsible to oversee IRC’s community health and nutrition interventions in the respective program sites, with a focus on planned community activities while ensuring appropriate staff capacity building in line with the program goals and objectives. He/She will be expected to coordinate with health and nutrition staff and provide accurate analysis and follow up of the community health data. The CEM will be based in Mogadishu and will be responsible for supporting all health and nutrition field sites including: Mogadishu, Gaalkayo South, Dhusamareeb and Guriel. In addition, the CEM will undertake program monitoring and evaluation activities, take the lead role in staff trainings, mentorship and coaching as well as provide guidance to field based staff on implementation of community health and nutrition programs in informal and local community settings, encouraging robust community participation in decision making and strengthening mechanisms for more accountable local community activities. He/She will serve as the project’s lead liaison between communities, service providers and other stakeholders, and will assist the Senior Health and Nutrition Coordinator (SHNC) and the SPHCM in the design, management, and implementation of community health project activities.
Key Responsibilities:

  • Under the guidance of the SPHCM, provide leadership and oversight of community based project activities, ensuring efficient and effective project implementation including the timely completion of high-quality work plans, accurate reports, and other mandated deliverables, with clear objectives and achievable benchmarks, reflecting strategic long-term and short-term priorities.
  • To establish partnerships with all stakeholders, and community organizations and special interest groups to build up an inspiring and sustainable community engagement programme.
  • Develop strategies to help communities reinvigorate or develop community governance institutions, such as Health Committees, that are responsive, transparent, and accountable to the communities they serve.
  • Assess the various cadres of community health providers currently linked to IRC-supported health facilities and recommend the feasibility of piloting the female health worker model in certain catchment populations in the Somalia context before wider role out.
  • Develop tools and guidelines for use by community level service providers in catchment populations served by the Somalia health program.
  • In collaboration with the SPHCM, implement community feedback and response mechanisms, responses to which the report should be shared with the health and nutrition staff and communities on a regular basis.
  • Conduct regular project review meetings with field based staff to assess the level of achievement of project targets for the community health program.
  • Be the focal point for designing and disseminating culturally and educationally appropriate awareness-raising and educational materials, while employing innovative health and nutrition message dissemination vehicles, related to the overall community health and nutrition strategy.
  • Develop strategies to promote and strengthen participation of women, ethnic and religious minorities, and youth in community governance structures and decision making processes.
  • Liaise with other community service providers to identify support networks and services available within the community
  • Liaise with the Senior Advocacy Officer and the health team to develop health tools that promote effective public awareness; during mass campaigns and community events.
  • Support the project in developing/integrating evidence-based best practices to document and disseminate best practices and capture key lessons learned.
  • Conduct surveys and various assessments in the programme sites, including host community and internally displaced persons (IDPs) based on agreed methodologies.
  • Participate actively in execution of operational research in various health facilities if need be.
  • To develop a succession plan and build sustainability into the programme to ensure that the program continues once funding comes to an end.
  • To keep abreast of current practice in community engagement and learning and actively explore new ideas and methods of working to enhance the community engagement programme.

 

Human Resource:

  • The position will not directly supervise anyone but will provide technical support to community health supervisors and workers at field level.
  • Work with project staff and implementing partners to develop and implement capacity building, mentoring and coaching for staff for improved community health service delivery to vulnerable populations.
  •  Reporting and Coordination:
  • Represent IRC in Health Coordination meetings with implementing partners and attend other Health /Nutrition related forums.
  • Coordinate with the MoH on community health aspects.
  • Keep the SPHCM informed of all developments through consistent communication and regular reports.
  • Compile weekly, monthly reports and donor reports.

 

Supply chain

  • Work with the supply chain team to develop accurate and timely quarterly community health orders.
  • Monitor utilization of IRC issued supplies; monitor and track IRC sector assets where applicable.
  • Review of all community health activities program purchase requisitions.

 

Finance and grant management

  • Prepare spending, work plans and procurement plans for the program based on the available budgets.
  • Attend and participate in monthly budget review meetings, with records of updated expenditure and spending plans.
  • Ensure adherence to the community health program budget by reviewing monthly expenditure.
  • Provide recommendations and interventions to correct any identified deviations that impact on budget adherence.

 

Other

  • Perform any other duty as directed by the supervisor.

 

Required qualifications and experience:

  • Bachelor degree in Public/Community Health from a recognized University. (Masters in Public Health preferred)
  • A minimum of 3 years of professional experience in public/community health, planning and management with a focus on community engagement is required.
  • Ability to establish strong working relationships with a range of stakeholders, including: local authorities, communities, various government ministries, media, and donors.
  • Ability to facilitate meetings and workshops.
  • Must have professional level English ability – both written and spoken.
  • Demonstrate imaginative, creative approach to devising engagement activities.
  • Ability to work effectively in  engagement strategies and tactics in a fast-paced working environment.
  • Capable of working under pressure and within tight deadlines.
  • Deep understanding of the social and political context of Somalia.
  • Demonstrated ability to promote the integration of project efforts with other programming implemented in the same contexts.

IRC leading the way from harm to home. 

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. Please contact Talent Acquisitions at IRC.Recruitment@rescue.org. As required by law, the IRC will provide reasonable accommodations to qualified applicants and employees with a known disability.

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